SERVIZI HOTEL

Check in: room delivery is always guaranteed starting from 2.00 pm; it is however possible to leave your luggage in storage in case of early arrival.

Check out: we invite you to leave the room by 10.00 am on the day of departure

The entire structure is covered by the wifi network; the username corresponds to your room number, while you find the password written on the room’s card holder.

BREAKFAST: served from 7.30 to 10.00

DINNER: you can sit from 7.30pm to 8.30pm

BAR: it is open from 9.00 to 23.00.

The safe is present in each room inside the wardrobe. It is possible to request the key at Reception.

For greater security, we recommend placing cash, jewellery, documents and other valuable items inside; the Hotel does not assume responsibility for valuables not deposited inside the safe, except within the limits of current regulations. The use of an in-room safe does not increase or extend the hotel’s responsibility towards current regulations.

300 EUROSPORT DEUTSCH
301 EURONEWS DEUTSCH
302 RTL AUSTRIA
304 RTL ZWEI AUSTRIA
305 VOX UP DEUTSCH
306 VOX AUSTRIA
307 ZDF
308 3 SAT
309 KIKA
310 ZDF INFORMATION
311 ZDF NEO
312 EURONEWS RUSSIAN
313 TV RUS
314 RTR
315 ROSSIYA 24
316 EURONEWS FRENCH
317 FRANCE 24
318 POLONIA 1
319 TELE 5
320 TVR INTERNATIONAL
321 FRANCE 24 ENGLISH
322 BBC
323 AL JAZEERA ENGLISH
324 EURONEWS ENGLISH
325 TVE INTERNATIONAL SPAGNA
326 TELESUR SPAGNA
327 24 H SPAGNA

Mountain bikes for adults and children are available while supplies last.

It opens with the room card. There is a boot warmer.

You can order them at the Reception the day before and collect them the following day from 9.00 onwards.

You can request the appropriate bag at Reception. We will take care of having your clean linen returned directly to your room as soon as possible (max 48 hours). Paid service.

You can request a wake-up call by communicating the desired time to the Reception.

During your stay, all drinks at the bar and restaurant, and treatments at the Beauty farm will be charged to your account and can be paid for at the end of your stay.

We kindly ask you to settle the bill the evening before departure, between 6.30 pm and 10.00 pm. If unable, it is possible to proceed with the payment even on the morning of departure, from 8.00 onwards.

€2.00 per person per day up to 14 years of age.

Debit cards, VISA and Mastercard credit cards, checks, cash (within the limits established by current legislation).

In case of early departure or late arrival, the amount of the room only will be charged for the number of nights booked, without the supplement for meals.

Each room is equipped with an electronic chip card. The electronic key is activated upon arrival and deactivated automatically upon departure. The card activates the room’s electrical system: for this purpose it is necessary to insert it into the appropriate slot inside the room next to the door, keeping it in place for the entire stay in the room, both days and nights.

Your card also opens the entrance door, the ski room and the bicycle storage room.

In case of damage or loss, €10.00 will be charged.

Smoking is strictly prohibited in all rooms. In case of smoke detection, €50.00 will be charged for special cleaning of the room.

It is possible to use the photocopier, the scanner, send faxes and e-mails. The service is active from 9.00 to 22.00.

Reception: 100 or 9

Single European emergency number NUE: 112

For internal calls, simply dial the desired room number (free). For external calls, dial 0 to receive the line, followed by the area code and telephone number (for a fee).